Shipping policy
Shipping Details
Last updated: September 17, 2026
Thank you for shopping at Sodolie.store! Below you will find all the information you need about our shipping policies and delivery times.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
2. Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
| International Shipping | 10–21 business days |
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a qualifying amount — check our current promotions for details.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 48 hours for tracking information to become active.
5. International Shipping
We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Sodolie.store is not responsible for delays caused by customs processing.
6. Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Please keep all original packaging and take photos of any damage, as this may be required for a claim.
7. Incorrect Address
Please ensure your shipping address is correct before completing your order. Sodolie.store is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Sodolie.store — we will do our best to correct it before dispatch.
8. Contact Us
If you have any questions about your shipment, please don't hesitate to reach out to us at support@Sodolie.store. We are happy to help!